SUMMARY OF QUALIFICATIONS
Forty years of hotel operational experience in hotels, motels and complex resorts
Global expertise in hospitality standards of operation and product
Proven management, leadership, communications and training skills

PROFESSIONAL EXPERIENCE
RICHEY INTERNATIONAL: CHEVY CHASE, MD
Senior Vice President: 1991-Present
Marketing responsibility for the largest provider of product and operational surveys for the hospitality industry covering over 90 countries on every continent
Expanded surveys to cruise, racetrack, casino and gaming industries
Introduced focus groups to Richey International's menu of services
Consulted and trained consumers of Richey International products
Drafted operating standards
Frequent guest speaker on service, operating standards and performance measurement

PGA SHERATON RESORT: PALM BEACH GARDENS, FL
Vice President, Managing Director: 1985-1990
Total responsibility for 336 rooms and 92 guest cottages
Supervised over 500 employees
Overall responsibility for 4 restaurants, function and meeting rooms serving as many as 1,000 event attendees, 5 golf courses, 28 tennis courts, complete destination health & fitness spa and croquet club
Brought occupancy from 61% in 1985 to 71% in 1990 at this seasonal resort
Brought house profit from $2 million in 1985 to over $5.5 million in 1990


AMERICANA HOTELS, INC: CHICAGO, IL
Vice President and Managing Director: 1982-1985
Supervised Americana Canyon Hotel Racquet and Golf Resort as on-site Managing Director
Supervised 200-room Americana Snow King Resort in Jackson Hole, Wyoming
Hired, trained and promoted executive level managers who brought Jackson Hole house profit from $14,000 in 1982 to over $800,000 by 1984
Supervised 500-room Quality Inn in Kansas City, Missouri for less than one year


AMERICANA CANYON HOTEL: PALM SPRINGS, CA
General Manager: 1976-1982
Overall responsibility for 4 restaurants, function and meeting rooms serving as many as 2,000 event attendees, 2 golf courses, 8 tennis courts, 2 swimming venues, and a full-service health spa
Supervised 600 employees
Improved house profit from $3 million in 1976 to a sustained level in excess of $5 million

SHERATON AIRPORT INN, DUNFEY HOTELS: PHILADELPHIA, PA
General Manager: 1974-1976
Responsible for this 350-unit hotel grossing over $5 million annually
Increased occupancy to 82% in only second full year of operation

CAPITAL CENTRE ARENA: LANDOVER, MD
Marketing Director: 1973-1974
Pre-opening and opening executive with overall marketing responsibility for $7.5 million operating budget
Supervised public and community relations
Supervised group, season and individual ticket sales
Supervised all advertising for Washington Bullets (NBA) and Washington Caps (NHL)
Promoted various other attractions including Ice Capades, circus and rodeo

SONESTA HOTELS: BOSTON,MA
HOTEL SONESTA: CAMBRIDGE, MA
General Manager: 1970-1973
Responsible for all aspects of this 200-unit hotel operation including 2 restaurants and function facilities
Supervised 155 employees
Hotel gross revenues exceeded $3 million annually

CHARTER HOUSE HOTEL: BUFFALO, NY
General Manager: 1969-1970
Responsible for all aspects of this 100-unit hotel operation including food and beverage operations and function facilities
Supervised 90 employees
Hotel gross revenue was $1.25 million

HOTEL SONESTA: HARTFORD, CT
Director of Marketing: 1967-1969
Responsible for all marketing activities including advertising and public relations
Supervised staff of seven focused on meeting, convention and transient sales for 300 guest rooms and function spaces
Hotel grossed $4 million annually

HOTEL SONESTA: WASHINGTON, DC
Business Development Manager: 1966-1967
Sales position promoting weekend business for this 350-unit hotel with complex function facilities
New position used as prototype for future implementation in other urban hotel locations where weekend occupancy was needed

HOTEL KENMORE: BOSTON, MA
Sales Representative: 1965-1966
Responsible for convention and banquet sales in this 400-room hotel with upscale function facilities

CHARTER HOUSE HOTEL: NEWTON, MA
Sales Manager: 1964-1965
Responsible for group sales in this 175-unit suburban hotel property

TYROLIAN TOURS: TYROL, AUSTRIA
Tour Director: 1963-1964
Responsible for English-speaking guest services in small collection of Austrian hotels

MILITARY SERVICE: U.S. ARMY CORPS OF ENGINEERS
Achieved rank of Captain: 1961-1963

EDUCATION
PURDUE UNIVERSITY: WEST LAFAYETTE, IN
B.S. Political Science, 1961

AFFILIATIONS


Chairman of the Board Palm Beach County Hotel and Motel Association
Executive Committee Palm Beach County Visitors and Convention Bureau
Board of Directors Florida Hotel and Motel Association
Hotel Management Instructor Palm Beach Community College

FEE SCHEDULE:
Retainer: agreed to by client and consultant
Designation fee: $340.00/hr
Non-Testimonial: $340.00/hr
Testimonial: $340.00/hr
Travel Policy: $340.00/hr; no more than 10 hours per calendar day. All estimates travel expenses must be paid prior to departure.
Misc: copies, postage, courier services, research, reprints and other office expenses shall be posted to periodic invoices. Expenses exceeding $100.00 shall require client approval.