Mr. Brooks L. Hilliard
Business Automation Associates, Inc.
11811 North Tatum Blvd
Suite 3031-113
Phoenix Arizona, 85028
US
Over 90 cases in 24 states. Qualified in state and federal litigation regarding hardware, software and ERP system non-performance; electronic discovery; intellectual property; system valuation; etc.
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Office:
602 264-9263
He is a Certified Management Consultant (CMC) and a Certified Computing Professional (CCP), and is president of Business Automation Associates, Inc., an independent consulting firm based in Scottsdale, Arizona and specializing in computer system selection and problem resolution. In his consulting capacity, He has been engaged by over 200 firms in a wide variety of industries and professions. Although it has no affiliation with any supplier of computer products or services, Business Automation has recommended systems incorporating products from nearly every major hardware manufacturer and software developer. In order to maintain its objectivity and avoid any possibility of conflict of interest, Business Automation does not do software development, implement computer software or systems, or sell any computer products or services.
Approximately thirty percent of Business Automations engagements have been expert witness/consultant projects. He has worked on over ninety such assignments in over 20 states, including matters relating to computer system non-performance (both software and hardware), recovery of missing and deleted data, the use of fraudulent computer evidence, intellectual property and computer security. His activities have included assistance with case evaluation, development of pre-trial and deposition strategies, evaluation of damages, development of expert opinions and deposition/courtroom testimony. He has been successfully Daubert tested and qualified as in expert in both state and federal jurisdictions.
He is the only actively practicing expert witness in the world who is both a Certified Management Consultant (CMC) and a Certified Computing Professional (CCP). The CMC designation is awarded by the Institute of Management Consultants, USA, the US chapter of the only world-wide certifying body for management consultants. The CCP designation is awarded by the Institute for the Certification of Computer Professionals, an international certifying authority sponsored by more than twenty domestic and international computer professional associations. To achieve these certifications, He has undergone peer reviews, client audits, competency tests and oral interviews; he has complied with continuing education requirements and has pledged to uphold the Codes of Ethics for both organizations. He also serves on the National Board of Directors for the Institute of Management Consultants, USA.
During the period from 1965 until he founded Business Automation in 1980, He orked for several major computer companies where he was responsible for nearly every phase of direct customer interaction. His experience includes both line and staff positions in software development, sales, marketing, field service, contract negotiations and general management.
He has served as an officer or board member for the Arizona Chapter of the Institute of Management Consultants, the Arizona Harvard Business School Association, MIT Alumni Club of Phoenix, the Arizona Chapter of the National Conference of Community and Justice (NCCJ), Devereux Foundation Arizona Advisory Board and the Phoenix 100 Rotary. He has also been an active participant in the Arizona State Bar Technology Task Force, the Arizona Technology Council, the Independent Computer Consultants Association and the College of Certified Management Consultants. He has done commentary for Public Radio Internationals nationally-syndicated MARKETPLACE news program, led seminars for the American Management Association and spoken at numerous computer, management, professional, corporate and trade association meetings.
He has also authored a book, Buying a Computer for Your Growing Business, An Insiders Guide, which was published by Dow Jones.
His educational background includes an M.B.A. from Harvard Business School with emphasis on small business management and marketing. He also holds a Baccalaureate degree in mechanical engineering with Deans List academic honors from the Massachusetts Institute of Technology. In addition, He has served as a Faculty Associate with the Arizona State University School of Business.
Born and raised in Los Angeles, He has lived in Arizona, California, Massachusetts and Washington, D.C. (where he served as an officer in the U.S. Coast Guard).
Approximately thirty percent of Business Automations engagements have been expert witness/consultant projects. He has worked on over ninety such assignments in over 20 states, including matters relating to computer system non-performance (both software and hardware), recovery of missing and deleted data, the use of fraudulent computer evidence, intellectual property and computer security. His activities have included assistance with case evaluation, development of pre-trial and deposition strategies, evaluation of damages, development of expert opinions and deposition/courtroom testimony. He has been successfully Daubert tested and qualified as in expert in both state and federal jurisdictions.
He is the only actively practicing expert witness in the world who is both a Certified Management Consultant (CMC) and a Certified Computing Professional (CCP). The CMC designation is awarded by the Institute of Management Consultants, USA, the US chapter of the only world-wide certifying body for management consultants. The CCP designation is awarded by the Institute for the Certification of Computer Professionals, an international certifying authority sponsored by more than twenty domestic and international computer professional associations. To achieve these certifications, He has undergone peer reviews, client audits, competency tests and oral interviews; he has complied with continuing education requirements and has pledged to uphold the Codes of Ethics for both organizations. He also serves on the National Board of Directors for the Institute of Management Consultants, USA.
During the period from 1965 until he founded Business Automation in 1980, He orked for several major computer companies where he was responsible for nearly every phase of direct customer interaction. His experience includes both line and staff positions in software development, sales, marketing, field service, contract negotiations and general management.
He has served as an officer or board member for the Arizona Chapter of the Institute of Management Consultants, the Arizona Harvard Business School Association, MIT Alumni Club of Phoenix, the Arizona Chapter of the National Conference of Community and Justice (NCCJ), Devereux Foundation Arizona Advisory Board and the Phoenix 100 Rotary. He has also been an active participant in the Arizona State Bar Technology Task Force, the Arizona Technology Council, the Independent Computer Consultants Association and the College of Certified Management Consultants. He has done commentary for Public Radio Internationals nationally-syndicated MARKETPLACE news program, led seminars for the American Management Association and spoken at numerous computer, management, professional, corporate and trade association meetings.
He has also authored a book, Buying a Computer for Your Growing Business, An Insiders Guide, which was published by Dow Jones.
His educational background includes an M.B.A. from Harvard Business School with emphasis on small business management and marketing. He also holds a Baccalaureate degree in mechanical engineering with Deans List academic honors from the Massachusetts Institute of Technology. In addition, He has served as a Faculty Associate with the Arizona State University School of Business.
Born and raised in Los Angeles, He has lived in Arizona, California, Massachusetts and Washington, D.C. (where he served as an officer in the U.S. Coast Guard).
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